LBS GROUP

Maintenance Services

REQUEST INFORMATION
24/7 EMERGENCY REPAIR
LSB Engineers are always available and will assist you in any emergency calls. Find out more about our 24/7 emergency repair service and planned maintenance service or extended warranties by speaking with our customer service team.
365-DAY CUSTOMER SERVICE
LBS Helpdesk provides reactive repair service and planned maintenance for your roller shutters and doors, helping prolong working life and reduce repair costs. Call our friendly customer service team to learn more about our maintenance services.
MAINTENANCE PACKAGES
Our maintenance packages can help premises comply with legal obligations and can economically extend normal warranty requirements. Each maintenance package is individually tailored and in accordance with your premises and needs.

OUR MAINTENANCE SERVICES

COMPREHENSIVE MAINTENANCE PACKAGES
Over the years we have proudly worked with many of the nations’ well-known supermarket chains, bookmakers, builders’ warehouses, shopping centres, bars/pubs, and high street stores. Working tirelessly to ensure their doors, shutters and life preservation shutters/curtains are compliant with current regulations and working correctly.

Customer service is our main priority and offering the highest quality is based on over 35 years’ experience.

Our Helpdesk provides a 24 hour / 365-day NATIONWIDE reactive repair service and planned maintenance contracts helping to prolong working life and reduce repair costs.

LBS flexible Maintenance Packages are available to suit your needs including:

- 6 MONTHLY SERVICE INSPECTION ANNUAL SERVICE INSPECTION

- CONSUMABLE INCLUDED OPTIONS TELEPHONE TECHNICAL SUPPORT

- 24 HOUR EMERGENCY SERVICE

- PARTS DISCOUNTS

For more information, please do not hesitate to get in touch with one of our team.
DESIGN SERVICE
We offer a full design service, supply and installation of roller shutters and all of our products in any size.
24/7 URGENT REPAIRS
Get 24/7 emergency repairs to cover unexpected faults. LBS customer service is 365-day available.
MAINTENANCE
Ensure your premises are full protected with our planned preventative maintenance.
COMPLIANCE
Our maintenance packages can help premises comply with legal obligations and extend warranties.

Frequently Asked Questions

Did you know regular maintenance can help premises comply with legal obligations?

It is a legal requirement to regularly maintain all fire rated equipment. Under the Regulatory Reform (Fire Safety) BS9999:2008 Code of practice for fire safety in the design, construction and use of buildings.

Must Commercial, Industrial, Fire & Security Doors, Shutters and Fire/Smoke Curtains be regularly serviced?

All Commercial, Industrial, Fire & Security Doors, Shutters and Fire/Smoke Curtains must be regularly serviced and repaired to ensure that they continue to meet the requirements of:

Regulation 5 of the Workplace (Health, Safety & Welfare) Regulations 1992
Regulation 6 of the Provision & Use of Works Equipment Regulations 1998
Regulation 6 of the Fire Precautions (Workplace) Regulations 1997
Fire resisting rolling shutters, Fire & Smoke Curtains are an integral part of a buildings life safety system and as such have a requirement to be maintained.

LBS GROUP offers comprehensive maintenance packages that guarantee accordance with the relevant requirements and can economically extend normal warranty requirements.

Can you provide certification on completed maintenance and inspections

LBS provide the complete service, and being certified by the Loss Prevention Certification Board (LPCB) in respect to LPS 1197 : Issue 2 (Requirements for LPCB certification of firms undertaking the maintenance and repair of doors, shutters, smoke /fire barriers) we provide confirmation that the product has passed our inspection and compliant with current statutory requirements. The frequency of this maintenance is determined by the use and occupancy of the building.

LBS GROUP offers a comprehensive service maintaining all makes of shutters, fire and smoke curtains, even Fire-exit doors including emergency call outs whatever the cause.

ACCREDITATIONS

LBS industry accreditations
pencilcoglicensewarning