LBS are capable of dealing with all types of Commercial, Retail, Public, Industrial, Fire & Security Doors and shutters, including steel, aluminium framed glazed doors and armoured plate glass doors, door hardware, pivots closers, locks etc.
As an organisation we understand what is expected and effectively manage these expectations by subjecting each task to the same rigorous criteria:
- Meeting our response time targets
- Resolve the problem at the first attempt
- Update our clients in real time whatever the outcome
The LBS Service desk is capable of meeting the demands of any client through a structure designed to cover any requirement which may be asked of us, this consists of:
- Helpdesk Manager
- Engineer Controller
- Task updates
- Quotations Manager
- Parts Specialist
- Client Controller
- Paperwork Coordinator
- Client updates
- Quotations Assistant
- Planned Maintenance Controller
We are able to achieve these goals by strategically placing our engineers throughout the UK, and currently directly employ 45 teams of engineers based NATIONWIDE. These engineers are equipped to help resolve any issue as soon as we attend site, enabling our clients to operate their business with minimum disruption.
With extensive stock and manufacturing facilities, LBS can respond quickly providing parts and fabricated items to complete repairs as soon as possible, minimising inconvenience and costs.
